Site Policies

Terms and Conditions

These terms and conditions shall apply to all transactions conducted via the Speechy website. Please read them carefully before placing your order and print a copy for future reference. Please note that in these terms and conditions “you”, “your”, “yours” and “yourself” are references to any person ordering goods from the website, and “we”, “our” and “ours” are references to Speechy.

Please also note that a working day means 9am-5.30pm, Monday to Friday excluding bank holidays.

Notification of changes – We may change these terms and conditions from time to time without notice. Any changes will apply to subsequent orders.

Order procedure -To place an order for any service you should follow the procedures set out on the ‘Buy Now’ page of the website, and it is your responsibility to ensure that all details of any order are complete and accurate.

Placing an order – Each order shall be an offer by you to purchase goods subject to these terms and conditions. We will not be bound to supply any goods ordered until we have notified you of our acceptance of an order. We are entitled to reject any order and will notify you of any such rejection.

Delivery – A speech will be delivered within 10 working days of purchase and an Emergency Speech will be delivered within 3 working days from the order. We will contact you by email if delivery is likely to be delayed beyond these periods, giving you the option to cancel your order and be refunded. This delivery policy relies upon you responding within reasonable timeframes (i.e. feedback on first draft within 48 hours).

Delivery – Speeches will be sent via email, with option to have final speech posted.

Payment – Full payment for any goods ordered must be made via the website in advance of delivery. All prices are in UK pounds sterling. The conversion of your currency to UK sterling may be subject to exchange rate fluctuations.

Availability – In the event of us being unable to supply the service ordered, we will inform you as soon as possible and a full refund of the purchase price will be given

Refund Policy – All services are delivered with an unconditional 28-day money back guarantee in addition to your rights under the Consumer Protection (Distance Selling) Regulations 2000. In order to return goods under your money back guarantee, you must contact us via the website within 28 working days of delivery of the speech. We will refund the sums paid for the goods delivered to you as soon as possible, but in any event within 30 days of you giving notice to us.

Cancelling or Postponing a Delivery – If you need to cancel or postpone a delivery then please give us as much notice as possible.

Workshop Refund Policy – No refund will be offered in the event of client’s non attendance. If 14 days notice is given then Speechy will endeavour to offer another suitable Workshop date (if one is available). In the unlikely event that Speechy cannot honour a Workshop date, notice will be given immediately and a full refund given. No additional expenses will be offered.

Complaints – In the event of any complaint arising from your use of the website please contact us via the website.

Note – These terms and conditions shall constitute the entire agreement between the parties. No variation of these terms and conditions shall be valid unless it is in writing and signed by the parties.

Website Content Disclaimer

We do not accept any liability to any party for loss, damage or injury incurred by reliance placed on the information contained in this website or through omission or errors, how so ever caused.

Privacy

We do not share your e-mail address with 3rd parties and your e-mail address will never be sold onto a 3rd party.

Security Policy

We use reasonable precautions to keep the information disclosed to us secure. However, we cannot guarantee the security of the information that you disclose to us. You accept the inherent risks of providing information and dealing on-line and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

Cookies

You should be aware that information and data might be automatically collected through the use of “cookies”. “Cookies” are small text files a website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the website. Cookies do not attach to your system and damage your files. Some of our web pages use embedded content from third party sites (such as YouTube) and these sites may use cookies. Speechy does not control how third party sites use their cookies. For more details you need to check their privacy polices. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. You can find more information on how to delete and control cookies on the Directgov: Managing Cookies and All About Cookies websites.

Links To Other Sites

Please be aware that our site may include links to other web sites. We are not responsible for their privacy policies or procedures or for the content of these linked web sites.

Intellectual Property Rights

Website text, images and design are Copyright of Speechy.

Updates To Site Policies

We may at any time revise the Site Policies by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Site Policies to which you are bound.